Privacy Policy
Last updated: April 24, 2026
At Bella Vita International, we handle your personal information with care and transparency. This page explains what data may be collected on bellavitaeshop.com, why it is used, and how you can exercise your rights.
Information collected
We may collect:
- information you provide voluntarily (contact form, account creation, order placement): first and last name, billing and shipping address, email, phone number;
- payment information processed by our provider Stripe (we never store card numbers on our server);
- technical browsing data: IP address, browser type, pages visited, timestamp.
Use of information
- process your orders, ensure delivery and invoicing;
- send you transactional emails (confirmation, tracking, invoice) via our provider SendGrid;
- improve performance, security and user experience;
- comply with our Canadian and Quebec legal and tax obligations.
Sharing with third parties
Your information is never sold. It is shared only with providers necessary for the service:
- Stripe (secure payment)
- SendGrid / Twilio (transactional emails)
- Carriers (Flagship, Canada Post, etc.) for delivery
- Legal authorities if required by law
Retention
Order data is retained as long as necessary to fulfill our legal and tax obligations (generally 7 years). Inactive customer accounts may be deleted upon request.
Your rights
In accordance with the Act respecting the protection of personal information in the private sector (Quebec, Bill 25) and applicable federal laws, you may request:
- access to your personal information;
- rectification if inaccurate or incomplete;
- deletion, subject to legal retention obligations;
- data portability in a structured format.
Contact — Privacy Officer
For any question or request regarding your personal information, please contact us:
Bella Vita International
493 Rue Principale, Village de Grenville, QC J0V 1J0 Canada
info@bellavitainternational.com
(450) 562-2099