{"id":10250,"date":"2026-04-07T16:24:41","date_gmt":"2026-04-07T16:24:41","guid":{"rendered":"https:\/\/eshop.bellavitabody.com\/shipping-policy\/"},"modified":"2026-04-08T17:36:19","modified_gmt":"2026-04-08T17:36:19","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/bellavitaeshop.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10250\" class=\"elementor elementor-10250 elementor-10194\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-c988a0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c988a0c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-93f1057\" data-id=\"93f1057\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8f10c7 elementor-widget elementor-widget-text-editor\" data-id=\"e8f10c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n  .bvi-shipping-policy {\n    max-width: 900px;\n    margin: 0 auto;\n    padding: 40px 24px;\n    background: #ffffff;\n    color: #1f2937;\n    font-family: Arial, sans-serif;\n    line-height: 1.7;\n  }\n\n  .bvi-shipping-policy h1 {\n    font-size: 36px;\n    font-weight: 700;\n    color: #111827;\n    margin-bottom: 24px;\n    border-bottom: 3px solid #e5e7eb;\n    padding-bottom: 12px;\n  }\n\n  .bvi-shipping-policy h2 {\n    font-size: 24px;\n    font-weight: 700;\n    color: #111827;\n    margin-top: 36px;\n    margin-bottom: 14px;\n    padding-left: 14px;\n    border-left: 4px solid #d4af37;\n  }\n\n  .bvi-shipping-policy p {\n    margin: 0 0 16px;\n    font-size: 16px;\n  }\n\n  .bvi-shipping-policy ul {\n    margin: 0 0 20px 22px;\n    padding: 0;\n  }\n\n  .bvi-shipping-policy li {\n    margin-bottom: 10px;\n    font-size: 16px;\n  }\n\n  .bvi-shipping-policy strong {\n    color: #111827;\n  }\n\n  .bvi-shipping-policy .intro-box,\n  .bvi-shipping-policy .contact-box {\n    background: #f9fafb;\n    border: 1px solid #e5e7eb;\n    border-radius: 12px;\n    padding: 20px;\n    margin: 24px 0;\n  }\n\n  .bvi-shipping-policy .contact-box {\n    background: #fffaf0;\n    border-color: #f2d38b;\n  }\n\n  @media (max-width: 767px) {\n    .bvi-shipping-policy {\n      padding: 24px 16px;\n    }\n\n    .bvi-shipping-policy h1 {\n      font-size: 28px;\n    }\n\n    .bvi-shipping-policy h2 {\n      font-size: 20px;\n    }\n\n    .bvi-shipping-policy p,\n    .bvi-shipping-policy li {\n      font-size: 15px;\n    }\n  }\n<\/style>\n\n<div class=\"bvi-shipping-policy\">\n  <h1>Shipping Policy<\/h1>\n\n  <div class=\"intro-box\">\n    <p>At <strong>Bella Vita International<\/strong>, we currently ship <strong>throughout Canada only<\/strong>.<\/p>\n  <\/div>\n\n  <h2>1. Shipping Areas<\/h2>\n  <p>We ship our products to addresses located in Canada, including:<\/p>\n  <ul>\n    <li>Quebec<\/li>\n    <li>Ontario<\/li>\n    <li>the Atlantic provinces<\/li>\n    <li>the Prairies<\/li>\n    <li>British Columbia<\/li>\n    <li>certain territories, depending on carrier availability<\/li>\n  <\/ul>\n  <p>We do not currently ship outside Canada.<\/p>\n\n  <h2>2. Order Processing Times<\/h2>\n  <p>Orders are generally processed within <strong>1 to 5 business days<\/strong> following payment confirmation.<\/p>\n  <p>Orders placed during weekends or holidays are processed on the next business day.<\/p>\n  <p>During busy periods, promotions, or holidays, additional delays may apply.<\/p>\n\n  <h2>3. Estimated Delivery Times<\/h2>\n  <p>Once the order has been shipped, estimated delivery times are as follows:<\/p>\n  <ul>\n    <li><strong>Quebec:<\/strong> 1 to 5 business days<\/li>\n    <li><strong>Ontario:<\/strong> 2 to 7 business days<\/li>\n    <li><strong>Other Canadian provinces:<\/strong> 3 to 10 business days<\/li>\n    <li><strong>Remote areas and territories:<\/strong> 5 to 15 business days<\/li>\n  <\/ul>\n  <p>These timeframes are approximate and may vary depending on the carrier, destination, weather conditions, or any other situation beyond our control.<\/p>\n\n  <h2>4. Shipping Fees<\/h2>\n  <p>Shipping fees are calculated:<\/p>\n  <ul>\n    <li>either at a <strong>flat rate<\/strong><\/li>\n    <li>or based on the delivery address and package weight<\/li>\n    <li>or offered free starting at a certain purchase amount<\/li>\n  <\/ul>\n  <p>Applicable fees will be displayed at checkout before the order is confirmed.<\/p>\n\n  <h2>5. Shipping Confirmation and Tracking<\/h2>\n  <p>When an order is shipped, a confirmation email may be sent to the customer with tracking information, when available.<\/p>\n  <p>It is the customer\u2019s responsibility to provide a valid email address and verify the accuracy of their shipping information.<\/p>\n\n  <h2>6. Shipping Address<\/h2>\n  <p>The customer is responsible for providing a complete and accurate address at the time of the order.<\/p>\n  <p>In the event of an error in the address provided, <strong>Bella Vita International<\/strong> cannot be held responsible for delays, losses, or additional charges that may result.<\/p>\n  <p>If an order is returned to us due to an invalid or incomplete address, reshipping fees may apply.<\/p>\n\n  <h2>7. Delivery Delays<\/h2>\n  <p>Although we make every effort to meet estimated delivery times, these are not guaranteed.<\/p>\n  <p><strong>Bella Vita International<\/strong> cannot be held responsible for delays caused by:<\/p>\n  <ul>\n    <li>the carrier<\/li>\n    <li>weather conditions<\/li>\n    <li>strikes<\/li>\n    <li>high-volume periods<\/li>\n    <li>address errors provided by the customer<\/li>\n    <li>any other circumstance beyond our control<\/li>\n  <\/ul>\n\n  <h2>8. Lost, Stolen, or Damaged Packages<\/h2>\n  <p>If your package appears to be lost, stolen, or damaged upon delivery, please contact us within a reasonable time following the expected delivery date.<\/p>\n  <p>We will assess the situation on a case-by-case basis and work with the carrier when necessary.<\/p>\n  <p>Proof may be requested, including:<\/p>\n  <ul>\n    <li>a photo of the package<\/li>\n    <li>a photo of the damaged product<\/li>\n    <li>confirmation of the delivery address<\/li>\n  <\/ul>\n\n  <h2>9. Delivery to Remote Areas<\/h2>\n  <p>Certain remote areas in Canada may result in:<\/p>\n  <ul>\n    <li>longer delivery times<\/li>\n    <li>higher shipping fees<\/li>\n    <li>service limitations depending on the carrier<\/li>\n  <\/ul>\n  <p>Where applicable, we will contact the customer before shipment if an adjustment is required.<\/p>\n\n  <h2>10. Unavailable Products or Preparation Delays<\/h2>\n  <p>If an ordered item becomes unavailable or is subject to an exceptional delay, we will contact the customer as soon as possible to offer:<\/p>\n  <ul>\n    <li>an additional delay<\/li>\n    <li>a replacement, where applicable<\/li>\n    <li>or a cancellation with refund, depending on the situation<\/li>\n  <\/ul>\n\n  <h2>11. Contact Us<\/h2>\n  <div class=\"contact-box\">\n    <p><strong>Bella Vita International<\/strong><\/p>\n    <p><strong>Phone:<\/strong> 450-562-2099<\/p>\n    <p><strong>Address:<\/strong> 493, rue Principale, Grenville, QC J0V 1J0, Canada<\/p>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy At Bella Vita International, we currently ship throughout Canada only. 1. Shipping Areas We ship our products to addresses located in Canada, including: [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10250","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/pages\/10250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/comments?post=10250"}],"version-history":[{"count":3,"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/pages\/10250\/revisions"}],"predecessor-version":[{"id":10277,"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/pages\/10250\/revisions\/10277"}],"wp:attachment":[{"href":"https:\/\/bellavitaeshop.com\/en\/wp-json\/wp\/v2\/media?parent=10250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}